As a proven leader in the remote support industry, SolarWinds is the one to beat. Plus, a tool like this can help you remotely manage your computer, storage, and network resources throughout your company-even if you have branch offices around the state, country, or globe.įree and freemium options can be great depending on your needs-and my list goes into detail about them- but if you’re looking for truly cost-effective, premium options, I’d recommend SolarWinds ® Dameware ® Remote Support for an on-premises remote desktop solution and the JUST RELEASED Dameware Remote Everywhere for cloud-based solutions. This allows you to help end users experiencing issues or to work in the background while they go about their business. With free, freemium, and commercial options on the market, you can remotely access another computer from your own-or even from a mobile device. To help, I’d recommend using a remote desktop software.
You need to figure things out before they cause issues across your network, but you can’t bring everything to a halt to do it. If you are still looking for a free remote support tool, I encourage you to check this one out.For IT teams and network admins who need to resolve technical issues, getting to the root of the problem without getting in the way of other peoples’ work can be difficult. However, I do believe that it to be an interesting alternative to LogMeIn that is worth sharing. This is by no means a full review, and I do not intend for it to be. The encryption is enabled by default, and cannot be turned off (heh).
It was at least as responsive as Crossloop and noticeably better than the VNC options I've tested in the past.Īs far as encryption options for the connection, Remote Utilities claims to use RSA 2048 asymmetric + AES 256 symmetric (Microsoft Crypto API) for all data sent over the network. Performance of the remote control session was very smooth, particularly over the same LAN (naturally). For a free application, it is very fully featured and easy to use. Needless to say, there are a lot of advanced settings and tools for those that like to dive into things while being easy to use in a default state. You can remotely restart and install applications as well.
The application allows file transfer, terminal (or command prompt) access, screen sharing, and full GUI remote control of the PC. Once the host PC is setup and the viewer application is installed on the other PC, you can connect to, and log into the remote PC. My desktop connecting to my laptop using the Remote Utilities application.
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